Our process
At Healixa, you can choose what works best for you—whether that’s a one-off functional health review consultation to focus on a specific concern, or a comprehensive Healixa functional medicine package for deeper, ongoing support.
We’re here to meet you wherever you are in your health journey.
Step 1
Free discovery call
To make getting started as seamless as possible, we offer all new patients the opportunity to speak with Dr Hana before booking a full consultation. This allows you to ask any questions about our approach and services, ensuring that our care aligns with your needs. She can also advise on the type of appointment that would be appropriate for your requirements.
If you don’t see a suitable appointment time available, please reach out via our contact form—we’ll do our best to accommodate you.
Step 2
Your care, your choice
At Healixa Health, we understand that every journey is unique — and so is your preferred way of accessing care. That’s why we offer two options:
pay-as-you-go appointments and tailored care packages.
The pay-as-you-go model gives you the flexibility to book consultations individually, at your own pace. It’s a great option if you're looking for support with a specific issue, or just starting to explore functional and integrative medicine.
However, deep healing takes time.
This work is slow, gentle, and layered. We're not just managing symptoms — we're investigating and addressing the root causes, which often take time to fully understand and rebalance. For most people, a commitment of 12–18 months is ideal to allow space for testing, lifestyle changes, and meaningful progress.
Our care packages are designed to support this journey. They offer structure, continuity, and savings — with regular check-ins, practitioner support, and guidance along the way.
Whether you choose the flexibility of pay-as-you-go or the focus of a structured package, we’re here to walk alongside you — with compassionate, personalised care that evolves with you.
Step 3
Initial appointment
Your journey begins with an in-depth initial consultation, where we take the time to truly listen. Before we meet, you’ll complete detailed intake forms that help us understand your health history, symptoms, lifestyle, and goals. These are carefully reviewed before your appointment to ensure our time together is focused and meaningful.
During the consultation, we’ll explore your full health story — past and present — and begin mapping it onto a functional medicine timeline and matrix. These tools help us identify patterns, uncover root causes, and connect the dots between different areas of your health.
Using a functional and lifestyle medicine lens, we’ll start to make sense of your symptoms and create a personalised plan tailored to your unique needs.
This is your space to feel heard, understood, and supported — with care that honours your story and empowers you to move forward with clarity and confidence.
Step 4
Follow-up consultations
Your journey to better health doesn’t end with the initial consultation — in fact, that’s just the beginning.
Follow-up appointments are a vital part of the healing process. They give us the space to monitor your progress, review test results, and fine-tune your treatment plan as your body begins to shift and respond. Together, we’ll assess what’s working, identify any obstacles, and make thoughtful adjustments to keep you moving forward.
These sessions also offer time to ask questions, raise new concerns, and explore additional layers of your health journey. With ongoing support and a collaborative approach, you’ll never feel alone — just supported, informed, and empowered every step of the way.
